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Placing Your Order
Placing an order with us is easy. There's no
need to register or create an account
first.
Simply browse through our web site and
find the products you are interested in
purchasing. Then click the “Buy” button to add the
item to your shopping cart.
Please check our
contact information below. We may also be able to
accept orders by phone, fax, or e-mail. We may also
accept credit cards. Look for the Visa/Mastercard logos
on our site to use your credit card as
payment.
Personal checks may be held up to 10
business days for clearance.
Order Processing
Depending on how you place your order, you
should receive your order within
7-10 business days
from the date you placed your order. Rush Delivery
is available for an extra fee. Credit Card orders
processed by PayPal®.
Please feel free to contact Customer
Service using the information below if you have
questions about your order.
Shipping Rates
We charge a single flat fee for each shipment.
We use a variety of carriers for each shipping option.
It is not possible to specify a preferred carrier when
placing your order.
If you select a One-Day or
Two-Day Shipping option, we may use air or ground
shipping as necessary to get your items to you within
the promised time frame.
Other Shipping
Considerations:
- Items may be shipped to P.O. Boxes and APO/FPO
addresses
- Deliveries to Alaska, Hawaii, P.O. Boxes,
International addresses and APO/FPO addresses may take
longer than 7-10 days for delivery.
- Signature upon delivery required for shipments
over $200
Returns
You may return items within 30 Days of delivery
for a full refund. We'll also pay the return shipping
cost if the return is a result of our error. Please note
that we are unable to exchange items (unless you
received a damaged, defective, or incorrect
item.
Our standard policy is to accept most
returns within 30 Days from the date of delivery.
However, we understand that many customers like to order
holiday gifts early, and so we have extended our returns
period for the holidays.
Unless otherwise
specified in our guarantees, software products must be
unopened and still in their plastic
wrap.
Technical Support
If you are having difficulties using the CD-ROMs
we have several ways to help.
For technical
issues additional help is available online through the
technical support link located on your
CD-ROM.
You can access the technical support
sites by choosing a CD-ROM title below:
System Requirements
Windows
- Intel Pentium II Processor or higher
- Windows 98 SE, ME, Windows 2000, Windows XP
or Windows Vista
- 32 MB or more of free available system
RAM
- 800x600, 16-bit (thousands of colors) color
display or better
- CD-ROM drive
In addition to the previous mentioned
requirements, the following may also need to be
installed on your system in order to access certain
functions/features available on the CD-ROM
products.
- Microsoft Internet Explorer® 4.0 or
higher
- Netscape Navigator 4.0 or higher
- Microsoft DirectX®
- WinZip
- Adobe Acrobat Reader
- Visual Basic Runtime (included when
necessary)
Apple® Macintosh
Our CD-ROM products are currently not known to
be operational on the
Apple® Macintosh
platform.
Check back soon for updates.
Contact Us
If you still have questions, please contact us
using the information provided below. Our
Customer Service Department will make every
effort to respond to your message within 24
hours.
CLD Technologies, LLC.
P.O. Box 33431
Palm Beach Gardens, FL 33420
Phone: 561-502-3360
Email: admin@cldtechnologies.com
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